Education
Carnegie Mellon University 2015
Master of Human Computer-Interaction
B.A. History & Human-Computer Interaction
Graduated with University Honors
Harrison Metal
General Management
Skills
User research
Wireframing
Technical & UX writing
Leading design workshops
Maintaining design systems
Data visualization
Product management
Interactive prototyping
Sketching & illustration
HTML & CSS
Tools
Figma
FigJam
Miro
Sketch
Procreate
Photoshop
Illustrator
InDesign
UserTesting
Marvin
Notion
Work experience
Senior Product Designer, Postscript
Feb 2023 – Present • Remote, based in OR
Product Design Lead, Good Dog
Jun 2022 – Nov 2022 • Remote, based in OR
Elevated application and communication experiences across desktop, mobile web, and native app to facilitate the buyer x breeder puppy matching process. Founding member of the Social Committee, an internal group dedicated to improving company culture.
Senior Product Designer, Gladly
Apr 2021 – May 2022 • Remote, based in OR
Built self-service tools to help retail brands set up and maintain Gladly, an all-in-one customer service platform to increase satisfaction and retention. Founding member of Gladly’s Diversity, Equity, Inclusion, and Belonging (DEIB) Council and Asian ERG member.
Senior Product Designer, Chartbeat
Jun 2018 – Apr 2021 • New York, NY
Evolved Reports, automated emails featuring data visualizations, to empower the world’s newsrooms to make smarter, faster decisions. Collaborated with product and engineering to upgrade admin workflows. Founding member and Treasurer of Chartbeat’s Diversity, Equity, and Inclusion (DEI) Committee.
Lead UX Researcher & Designer, Mastercard
Mar 2016 – Jun 2018 • New York, NY
Managed end-to-end qualitative research efforts to inform design strategy for digital payment products. Partnered with product and engineering teams to redesign the Mastercard Developers and Masterpass web experiences.
Mentorship
Design Mentor, MentorCruise
Aug 2020 – Present
Alumni Career Mentor, Carnegie Mellon University
Jan 2019 – Present